Information Officers (part-time)

17.5 hours p/w (Monday 9.00-17.00pm, Tuesday 9.00-17.00pm ,Wednesday 9am-12.30) or (Wednesday 13.00-16.30, Thursday 9.00-17.00pm, Friday 9.00-17.00pm).

£20,000 per annum pro rata, inclusive of LW.


Based in Streatham, South London

We are an equal opportunity employer

Elder abuse is the hidden scandal of 21st century Britain. Will you help us bring it out of the shadows?

Callers need understanding, empathy and good quality advice on how to stop abuse. We are often their first port of call, and their last line of defence.

We are now seeking additional Information Officers for our helpline with the right attitude and approach to respond to callers, and provide support for volunteers who also operate the helpline.

If you have experience, either formal or informal, in supporting people who have experienced distressful situations and an understanding of helpline work, including its scope and limitations, then this role may be for you.

Below is an Job Description and Application Form:

Job Description

Application Form

Please email your CV and application form to [email protected] or you can send by post to

Zainab El-Mailoudi  at Action on Elder Abuse, PO Box 60001, London SW16 9BY.

The closing date for all applications is 5.00pm on the 18 November 2019.

Please note if you have not heard from us by 2 weeks after the closing date, then you have not been successful.