If you don't know what to do or if you feel you can't speak to anyone close to you, call our Helpline.        

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Help is just a phonecall away

           080 8808 8141

               Press 2 for Scotland

      Monday to Friday, 9am to 5pm

Our local operators can offer free and confidential advice and support on:

  • financial harm or exploitation
  • physical abuse
  • emotional or psychological abuse
  • sexual harm or abuse
  • neglect

Our Helpline is impartial and confidential, free to call from a landline or mobile, and won’t appear on your phone bill. It is open to any older person, or anyone concerned about the possible harm or abuse of an older person.

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We can provide advice and emotional support to any older person, or anyone concerned about harm or abuse of an older person.  Our experienced operators can help you make the best choices to keep yourself safe, and put you in touch with appropriate local agencies. We can offer:

  • information and advice about how to seek appropriate support
  • signposting to other organisations
  • referrals on behalf of those who do not wish to report to councils or other agencies themselves
  • emotional support
  • …or just a listening ear.
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E-mail service

If you’d rather not speak on the phone, you can also contact us for advice by e-mailing by contacting [email protected]

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