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Volunteers have always been an integral part of our work. Volunteering with AEA Cymru will help us increase local support to those experiencing abuse or at risk of abuse.

We are looking for volunteers from across Wales to provide support to victims of abuse, their families and friends, and professionals. You will need to have excellent communication skills and be able to work independently as the role is homebased. You will receive training, support and supervision.  

Why volunteer

There are lots of benefits to volunteering, such as developing your skills, gaining qualifications and supporting a cause you care about. Whatever your reason for joining, you can expect to meet some great people and undertake an interesting and varied role. 

I decided to volunteer so I could build on my existing skills and knowledge whilst being able to make a difference to someone’s life.

Carmel, Helpline Volunteer




Current opportunities


Action on Elder Abuse Cymru is looking for enthusiastic and committed volunteers to work as operators for the Action on Elder Abuse helpline. Our helpline has been operating since 1997 and provides advice and emotional support to thousands of callers each year. Following Big Lottery funding we are maximising our support for older victims in Wales by ensuring that our helpline is more accessible and provides a bilingual service.

Minimum of 4 hours per week, between Monday-Friday 9am to 5pm. 

How to apply

Apply Online

Role description

Application Form

For more information, please contact:  Rhiannon Robertson, Services Coordinator

Tel: 07375 377607           Email: [email protected]