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People contact the charity for different reasons. But you will get a quicker response if you contact the right part of the charity, where the right people can immediately help you.
Please do not contact our general enquiries telephone - or ring our Nation Directors - if you need advice and guidance about an elder abuse situation. You will inevitably be referred across to our freephone helpline number.
If you are in any doubt, then please email us at our general enquiries box and we'll do our best to help you.
For all general enquiries about our work, our events or our products, call our main switchboard on 020 8835 9280. We are here to help, so just ask. We are open Monday to Friday, 9am to 5pm.
Undertaking reporting in this area can be complicated so it is important that you speak to the only specialist charity in the UK covering this subject. Call our specialist Media team at Journalista on 0203 637 5499 or email [email protected]
If you want information, advice and support about abuse, neglect or financial exploitation, then contact our helpline on 080 8808 8141. The helpline is available Monday to Friday, 9am to 5pm and will not show up on your phone bill.